Team Member Pharmacy Benefit Resources

Synovus has multiple resources available to you that are designed to assist you get the most out of your pharmacy benefit managed by US-Rx Care.

In three easy steps, you can take advantage of all the resources available to you.

Step 1: Register To Access The Pharmacy Benefit Connectivity Hub

As an important first step, we strongly recommend that you register to access the US-Rx Care Connectivity Hub.

By doing so, US-Rx Care can connect and communicate with you in ways that are efficient and convenient, particularly when relaying time sensitive information regarding your benefits, cost savings or quality improvement opportunities, or missing information needed to conduct prior authorization reviews for drug coverage determination.

To access the Connectivity Hub, click here.
Click to view the Connectivity Hub User Guide.

Step 2: Register to Access The Prescription Benefit Member Portal

The member portal provides you access to helpful benefit information including:

  • Network pharmacy locator
  • Drug price calculator (look up the total cost for your drug(s) as well as your out-of-pocket amount in real time)
  • Pharmacy claims history
  • Drug information

You can access the member portal two ways.

  • At using any web browser on any device
  • The apple and android smart phone app stores (search for US-Rx Care and download the app)

View the Member Portal Quick Start Guide.

Step 3: View a short video overview of your pharmacy benefit and how it works

  • How to access and utilize your pharmacy benefit
  • What to do if a prescribed drug requires prior authorization
  • Where to call with questions or pharmacy issues
  • Click here to watch video

Step 4:  Familiarize yourself with the pharmacy benefit

Review and print each of the informational documents below for your reference.

Step 5:  Registering for mail order pharmacy

You are strongly encouraged to visit the prescription mart website to register any family member utilizing mail order pharmacy services to ensure the new pharmacy prescription mart has your desired ship to address(es) as well as pertinent information relative to allergies, chronic conditions, and any special needs to assist in providing the very best service.  To register with prescription mart, simply visit and click on the online forms link.

View the Synovus Mail Order instructions.

Your doctor will also be notified of the change, but we highly recommend that you also contact your doctor to ensure the new prescriptions get sent to prescription mart prior to your next anticipated refill.  Please save the below prescription mart contact information for future reference.

Prescription Mart
4144 Dowlen Rd
Beaumont, TX 77706

Phone:  1-800-630-3206
Fax: 409-866-1317
NPI: 1821120981

If you prefer to register by mail, you can print a registration form from the pharmacy website as well, which you can then complete and mail to the pharmacy.